Cargo and Delivery

Cargo and Delivery

For domestic purchases, 150 TL or more cargo is free. This fee is not charged for credit card purchases. For purchases under 150 TL, a shipping fee of 10 TL and a payment service fee of 5.90 TL at the door (collection fee) are charged.
Your product will be shipped within 24 hours after the order is placed. As soon as your product is shipped, your cargo tracking number will be sent to you as an SMS. In order to track where your cargo is, if you click on the “Where is my cargo” button on our home page and write your cargo tracking number here, you can find out which branch, on which day and time your cargo will arrive, as well as the branch phone-address information.
If the DHL Cargo you are connected to does not find you at your address when it brings your package to you, it will leave a note on the door. In this case, you must receive your package from the cargo branch in the note within “3 days”. If you do not receive it within three days, your package will be returned to
Wherever you are in Turkey, we send cargo to your address.

If you are within the borders of Turkey, your order will be in your hands within 3-4 working days at the latest. Since this timing may vary depending on the transportation of your settlement and logistics company to that region, undertakes to send it within 10 days at the latest.

After the order is shipped;
Orders placed before 16:30 on weekdays are delivered the next day.
Orders after 16:30 on Friday and until 16:30 on Saturday will be delivered on Monday.
Orders placed after 16:30 on Saturday and on Sunday will be delivered on Tuesday. (Sunday delivery is not available.)

Important Information About Cargo
Due to the density and capacity applications experienced in cargo companies, there may be a delay in the delivery of your order to you.
Thank you for your understanding and we wish you a healthy day.

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